In-home LG repair for refrigerators, washers, dryers, dishwashers, ranges, and microwaves across Rye and Westchester County. Diagnostic first, transparent pricing, same-day availability.
Family Touch Repairs & Diagnostics is a family-owned appliance repair company serving Rye, NY and surrounding Westchester County communities. We repair LG refrigerators, washers, dryers, dishwashers, ranges, and microwaves in the home — same-day and next-day appointments available. Every visit begins with a diagnostic so you know the exact issue and the exact cost before any work starts.
LG spans Rye’s housing mix — French-door refrigerators in Greenhaven and Rye Neck family kitchens, washer towers in renovated colonials, and compact pairs in the condos near Rye station, across 10580. The call that matters most is the LG refrigerator that went from cold to warm overnight: the linear compressor failure every Westchester technician knows. We confirm it fast and run the warranty math with you before any money moves — on most models LG still owes you the part. Coastal humidity and Blind Brook basements get factored into every diagnosis.
LG builds some of the best washers on the market and very good refrigerators with one well-earned asterisk: the linear compressor in many French-door models can fail years early, and suddenly. LG covers the compressor part itself under a long warranty on most units — labor is another story — so checking your serial number is step one of any honest quote. Past the compressor, we repair UE balance errors (suspension rods, bearings), OE drain faults, Flow Sense duct restrictions on dryers, and icemaker failures. Well-documented platforms, plentiful parts — LG machines are worth fixing, especially when someone else is paying for the biggest part.
LG linear compressors from 2014-2019 production have a known failure rate. Replacement requires sealed-system work and EPA certification, which we carry.
UE codes usually trace to worn drum suspension rods, a loose belt, or a failing stator. Diagnostics distinguish between mechanical and electronic causes.
Typically a failed heating element or thermal fuse. Fuse failure often indicates an upstream vent restriction that also needs cleaning.
nE codes point to a failed vent motor; CE codes point to communication failures between the main control and the door switch.
We cover Greenhaven, Milton Point, Indian Village, Rye Neck and neighboring communities. ZIP codes: 10580.
Call before you shop for a replacement. If it is the linear compressor — the most likely culprit on French-door models — the part is probably still covered by LG even if your unit is years old. We confirm the diagnosis and your warranty position first, so you only ever pay for what LG does not owe you.
Yes. We service stacked LG towers and washer-dryer pairs where they stand, including tight closet installs in Rye condos. Suspension, bearings, pumps and sensors are all serviceable without hauling anything away.
We service current and legacy LG platforms including LFXS, LFXC, WM4000, DLEX series and their variants. If you have the model number handy when you call, we can bring the right common parts on the first visit.
Yes. Every repair is covered by our 1-year parts warranty and 3-year labor warranty. Defective parts are replaced free within the first year, and our labor is guaranteed for three full years on the specific repair performed.
We can often narrow down the likely cause from the model number and error code, but an in-home diagnostic is required to confirm and quote the repair. Have the model and serial number handy when you call.
Same-day and next-day service is available in Rye subject to technician routing and parts. Refrigerator no-cooling and washer leak calls are prioritized. Call as early in the day as possible to improve same-day availability.
We service all of Rye including Indian Village, Greenhaven, Milton Point and surrounding areas. If you’re near a landmark like Rye Town Park, we’re familiar with the routing.
Yes. We service LG refrigerators, washers, dryers, dishwashers, ranges, and microwaves across Rye and the surrounding Westchester County area. Our technicians carry the diagnostic equipment and common replacement parts that LG appliances require.
Call now for same-day or next-day service in Rye, NY.