Freezers that won't freeze, run constantly, frost over, leak water or are tripping the breaker — fixed on upright, chest, drawer-style and built-in column freezers from every major brand.
Quick Answer
We service upright, chest, drawer and built-in column freezers (Sub-Zero, Viking, Thermador, GE Monogram). Same-day service is available across Westchester, Fairfield, Rockland and NYC, every quote is given in person at your home, and every repair includes a free door-seal pull-test.
Common Failures We Repair
Freezer not cold enough
Failed evaporator fan, frosted-over evaporator coil, or bad defrost cycle. We pull the back panel, test airflow, and replace the defrost heater, thermostat or adaptive defrost board if needed.
Frost building up everywhere
Defrost cycle has failed — heater, thermostat, or control board. We replace whichever component is out of spec and verify with a 24-hour temp log.
Compressor running constantly
Door seal leaking, low refrigerant, or bad temperature control. We pressure-test the seal, check superheat / subcool, and repair the leak if found.
Freezer leaking water on the floor
Clogged defrost drain. The drain hose freezes and overflows when defrost runs. We thaw, flush with hot water, and add a duck-bill check valve.
Loud clicking noise
Compressor start relay failing. Quick swap with OEM relay before it takes the compressor with it.
Drawer freezer won't seal
Misaligned slide rails, worn gasket, or sagging door. We re-shim the rails and replace the gasket in OEM rubber.
Pricing & Quotes
All quotes are given in person, at your home.
We don’t guess pricing over the phone. A factory-trained technician arrives, opens the unit, and writes a written quote in your home before any repair begins. You decide whether to move forward — no pressure, no surprises.
Brands We Specialize In
Factory-trained technicians, OEM parts on the truck. See all brands we service →
Where We Service
We dispatch from depots in Westchester, Fairfield and NYC and cover all of Rockland County. Pick your county for local response times and pricing.
Frequently Asked Questions
How long does a freezer repair take?
60 to 120 minutes for the typical defrost-circuit, fan, or seal repair. Compressor / sealed-system repair runs across two visits (vacuum + recharge). Every quote is given in person at your home after our technician has diagnosed the actual failure — never over the phone. The price you see in writing is the price you pay.
Do you fix Sub-Zero column freezers?
Yes — Sub-Zero 700-series and 30"–36" column freezers are a core specialty. We carry OEM parts including ice makers, fans, control boards, and gaskets. Every quote is given in person at your home after our technician has diagnosed the actual failure — never over the phone. The price you see in writing is the price you pay.
Why is there water leaking from my freezer?
Almost always a clogged defrost drain. Easy fix — we clear it and add a check valve to keep it from freezing back up. Every quote is given in person at your home after our technician has diagnosed the actual failure — never over the phone. The price you see in writing is the price you pay.
Should I unplug a freezer that's frosting up?
No — keep it running and call us. The defrost cycle has failed and frost will continue building if you leave it. We can usually fix it the same day. Every quote is given in person at your home after our technician has diagnosed the actual failure — never over the phone. The price you see in writing is the price you pay.
Is repair worth it on a 10+ year old chest freezer?
Depends on the part. Defrost / fan / seal repairs are almost always worth it. Sealed-system repairs may not be worth it on lower-cost chest freezers — our tech will tell you honestly in your home.