Samsung Appliance Repair

Same-day, factory-trained service for Samsung refrigerators, washers, dryers, dishwashers, ranges, and wall ovens across Westchester County, NY and Fairfield County, CT. Transparent diagnostic pricing, OEM parts, and our 1-year parts warranty + 3-year labor warranty on every repair.

Why Samsung owners choose Family Touch Repairs

Samsung is a global electronics leader. Between Westchester County and Fairfield County we see Samsung units in thousands of kitchens, laundry rooms, and butler pantries — from entry-level models to flagship built-ins. Our technicians specialize in refrigerators, front-load washers, induction ranges, and smart dishwashers, and we carry the diagnostic tools, error-code sheets, and OEM parts needed to fix the majority of Samsung service calls on the first visit.

Every visit starts with a clear flat-rate diagnostic, a written quote before we touch a screw, and a written 1-year parts warranty and 3-year labor warranty. If we can’t repair it profitably, we’ll tell you in plain language — we’d rather lose a job than push a repair that doesn’t make economic sense for the homeowner.

Common Samsung problems we fix

The list below covers the Samsung issues we repair most often across Samsung refrigerators, laundry, dishwashers, and cooking appliances. Most are resolved in a single visit once the diagnostic confirms the root cause.

Family Hub screen not booting

Our technicians troubleshoot and repair this Samsung issue as a routine service call, usually same-day across Westchester and Fairfield counties.

Ice maker freezing up

Our technicians troubleshoot and repair this Samsung issue as a routine service call, usually same-day across Westchester and Fairfield counties.

OE / 5E drain errors

Our technicians troubleshoot and repair this Samsung issue as a routine service call, usually same-day across Westchester and Fairfield counties.

Condenser fan humming

Our technicians troubleshoot and repair this Samsung issue as a routine service call, usually same-day across Westchester and Fairfield counties.

Touch-control panels

Our technicians troubleshoot and repair this Samsung issue as a routine service call, usually same-day across Westchester and Fairfield counties.

Samsung appliances we repair

If it has a Samsung badge and it’s inside a home, we service it. Our most requested Samsung jobs include:

Samsung Refrigerator Repair

French-door, side-by-side, counter-depth, and built-in models — including sealed-system, compressor, and ice-maker work.

Samsung Washer Repair

Front-load and top-load washing machines, including drum bearings, pump replacements, and error-code diagnostics.

Samsung Dryer Repair

Electric and gas dryers — heating elements, sensor bars, drum rollers, belts, igniters, and control boards.

Samsung Dishwasher Repair

Wash-motor seals, spray arms, diverter valves, heating elements, and detergent dispensers.

Samsung Range / Oven Repair

Gas, electric, induction, dual-fuel, and professional-style ranges — igniters, bake elements, convection fans, and control boards.

Samsung Cooktop & Wall Oven

Built-in cooktops and single / double wall ovens, including relay boards, door hinges, and glass top replacements.

Samsung repair service areas

We dispatch technicians daily throughout Westchester County, NY and Fairfield County, CT. Pick your city below to book a Samsung-specific service call in your town:

Westchester County, NY

Fairfield County, CT

Samsung repair FAQs

Do you use genuine Samsung OEM parts?

Yes. We source parts directly from authorized Samsung distributors. For parts we don’t stock on the truck, our distributor network can usually have the component in our hands within 1–3 business days, and we hold the job open at the quoted price.

Do you service Samsung built-in refrigerators and professional ranges?

Absolutely. Built-ins are a specialty — we handle Samsung built-in fridges, columns, pro-style ranges, wall ovens, and commercial-grade cooktops regularly across both counties.

What does a Samsung service call cost?

We charge a flat diagnostic fee when we arrive, which is applied toward the repair if you approve it. You’ll receive a written quote with the diagnostic — the diagnostic fee is the same whether your Samsung appliance needs a $75 part or a $750 part.

Can you repair my Samsung appliance same-day?

Most same-day requests booked before 11 a.m. get a same-day arrival window. Large Sub-Zero / Wolf / Viking / Thermador built-ins with uncommon part requirements may require a second visit after parts arrive.

Do you warranty your Samsung repairs?

Every repair we complete is backed by our 1-year parts warranty and 3-year labor warranty — some of the longest coverage terms in this market.

Book Samsung Repair — Instant Request Form

Fill out our instant booking request form and we’ll confirm your arrival window. Most appointments confirmed within the same business hour.

Open the Instant Booking Form
Call (914) 552-9700

Stay Ahead of Breakdowns with a Service Plan

Annual maintenance tune-ups, priority same-day dispatch, locked-in diagnostic fees, and reduced labor rates for plan members. Lower lifetime repair costs and longer appliance life.

View Our Service Plans →