In-home Viking repair for pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation across Port Chester and Westchester County. Diagnostic first, transparent pricing, same-day availability.
Family Touch Repairs & Diagnostics is a family-owned appliance repair company serving Port Chester, NY and surrounding Westchester County communities. We repair Viking pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation in the home — same-day and next-day appointments available. Every visit begins with a diagnostic so you know the exact issue and the exact cost before any work starts.
Port Chester homeowners call us because a Viking appliance has stopped working the way it should. Whether you’re near Port Chester Metro-North or tucked into Downtown, we route technicians across ZIP codes 10573 daily. Port Chester’s housing stock — dense multi-family, two- and three-family homes, and mixed-use walk-ups — means we see a wide variety of installations and kitchen layouts. One thing we’ve learned servicing Port Chester: multi-family water heaters and washers share stacks, so any slow drain quickly becomes a multi-unit overflow call.
Viking Range introduced the first commercial-style range for home use in 1987 and remains a staple in premium American kitchens. Viking is now part of the Middleby family of brands. Viking’s strengths for the homeowner are pro-style ranges, commercial-grade ventilation, and built-in refrigeration. That said, every brand has its common failure points, and Viking is no exception.
Worn burner gas valve, clogged orifice, or failing spark module. Disassembly and cleaning diagnoses all three.
Door hinges can warp under self-clean temperatures. Replacement is a precise job to maintain the factory seal.
Failed evaporator fan, clogged condenser, or damper assembly. Diagnostic sequence isolates the root cause.
Motor bearings wear and blower wheels collect grease. Motor replacement and blower cleaning restore rated CFM.
We cover Downtown, Greenwich-border, Rye Brook-border and neighboring communities. ZIP codes: 10573.
Every visit begins with a flat diagnostic fee. Once we identify the issue, we quote the repair cost before any work begins, so you know the total before we proceed. Pricing varies by part and labor scope — call (914) 552-9700 for a current estimate.
We perform all Viking repairs in your home. There’s no need to disconnect, move, or transport the appliance. Our technicians bring the parts and tools to complete most repairs in a single visit.
We service current and legacy Viking platforms including VGR, VGCC, VDSC, VDSC series and their variants. If you have the model number handy when you call, we can bring the right common parts on the first visit.
Yes. Every repair is covered by our 1-year parts warranty and 3-year labor warranty. Defective parts are replaced free within the first year, and our labor is guaranteed for three full years on the specific repair performed.
We service all of Port Chester including Downtown, Greenwich-border, Rye Brook-border and surrounding areas. If you’re near a landmark like Port Chester Metro-North, we’re familiar with the routing.
We can often narrow down the likely cause from the model number and error code, but an in-home diagnostic is required to confirm and quote the repair. Have the model and serial number handy when you call.
Call now for same-day or next-day service in Port Chester, NY.