In-home Frigidaire repair for refrigerators, washers, dryers, ranges, ovens, and dishwashers across New City and Rockland County, New York. Diagnostic first, transparent pricing, same-day availability.
Family Touch Repairs & Diagnostics is a family-owned appliance repair company serving New City, NY and surrounding Rockland County, New York communities. We repair Frigidaire refrigerators, washers, dryers, ranges, ovens, and dishwashers in the home — same-day and next-day appointments available. Every visit begins with a diagnostic so you know the exact issue and the exact cost before any work starts.
New City homeowners call us because a Frigidaire appliance has stopped working the way it should. Whether you’re near South Mountain County Park or Strawtown Road corridor, we route technicians across 10956 daily. New City’s housing pattern — 1950s-1970s ranches and split-levels mixed with newer 4,000+ sq ft colonials on the Phillips Hill and Strawtown ridges — means we see a wide variety of Frigidaire installations and kitchen layouts.
Frigidaire (owned by Electrolux) is one of the longest-standing U.S. appliance brands — it invented the household refrigerator. Today the brand spans entry-level standard Frigidaire suites, the Gallery mid-tier, and the Professional pro-style line. Frigidaire is heavily installed in U.S. apartments, condos, and mainstream homes from the 1980s onward.
Local install pattern: Older split-levels around Germonds often have built-in 27″ wall ovens that are hard to source replacement parts for – we keep universal control boards stocked.
Affinity FAFW front-loaders develop drain-pump impeller clogs. Pump pull-and-clean restores function.
Frigidaire side-by-side and French-door fridges develop ice-maker auger motor failures that prevent ice dispensing. Whole-assembly replacement is typical.
Frigidaire dishwashers can develop control-board failures from steam intrusion, especially the older FGID Gallery line. Board replacement plus gasket reset is the standard fix.
Frigidaire Gallery glass-top ranges develop element failures (visible burnout) or sensor failures. Element swap is straightforward.
We cover New City and neighboring communities including South Mountain County Park, Strawtown Road corridor, Lake Lucille. ZIP codes: 10956.
Usually a vent issue, not the element. We inspect the vent run first; if the element is bad, the part is inexpensive.
Cracked water filter housing or defrost drain freeze-up. We diagnose with a freezer-floor inspection and water-line pressure test.
E11 is a fill timeout. Inlet valve, low household pressure, or a kinked supply hose. We test pressure and valve function.
If it shows visible arc damage or fails continuity testing, we replace the element. 20-minute job once we’re on site with the part.
Yes. Professional is Frigidaire’s pro-style line. Diagnostics are similar to the standard FFGF gas range with minor parts variations.
Auger motor on the ice maker is the most common cause. Whole-assembly replacement is usually the practical call. We test before quoting.
We service all of New City, including Old Mill, Strawtown, Germonds, Phillips Hill, Crum Creek. If you’re near Rockland County Courthouse or New City Library, we know the routing.
Same-day and next-day service is available in New City (ZIPs 10956) subject to technician routing and parts. Refrigerator no-cooling and washer leak calls are prioritized. Call as early in the day as possible to improve same-day availability.
Call now for same-day or next-day service in New City, NY.