In-home Viking repair for pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation across Weston and Fairfield County. Diagnostic first, transparent pricing, same-day availability.
Family Touch Repairs & Diagnostics is a family-owned appliance repair company serving Weston, CT and surrounding Fairfield County communities. We repair Viking pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation in the home — same-day and next-day appointments available. Every visit begins with a diagnostic so you know the exact issue and the exact cost before any work starts.
Viking pro-style ranges and built-in refrigeration are common in Weston’s custom homes, many installed 15-plus years ago. The repairs we’re called for most are range igniters and oven temperature problems, plus door-gasket and sealed-system issues on older built-ins, and well-water scale in the refrigeration ice makers. We route Viking technicians across 06883 — Lower Weston, Upper Weston and Georgetown.
Viking introduced the first commercial-style range for the home in 1987 and is now part of the Middleby family. In Weston we service its pro-style gas and dual-fuel ranges, ventilation and built-in refrigeration. Common faults are spark igniters that won’t light, oven thermostat and temperature drift, convection-fan and element failures, and on older built-in refrigerators, door gaskets and sealed-system service. Knowing the platform tells us which parts to carry.
Worn burner gas valve, clogged orifice, or failing spark module. Disassembly and cleaning diagnoses all three.
Door hinges can warp under self-clean temperatures. Replacement is a precise job to maintain the factory seal.
Failed evaporator fan, clogged condenser, or damper assembly. Diagnostic sequence isolates the root cause.
Motor bearings wear and blower wheels collect grease. Motor replacement and blower cleaning restore rated CFM.
We cover Georgetown, Lower Weston, Upper Weston and neighboring communities. ZIP codes: 06883.
Yes — older Viking ranges are common here. Most calls are igniters, thermostats or oven elements, all repairable; we identify the platform first so we bring the right parts.
We do. On older built-ins the usual issues are door gaskets and sealed-system or cooling faults, plus well-water scale in the ice maker, which we service in person.
Every quote is given in person at your home — never over the phone. A factory-trained technician arrives, opens the appliance, diagnoses the failure, and writes a flat quote you can review on the spot. You decide whether to move forward, and the price you see is the price you pay.
We perform all Viking repairs in your home. There’s no need to disconnect, move, or transport the appliance. Our technicians bring the parts and tools to complete most repairs in a single visit.
We can often narrow down the likely cause from the model number and error code, but an in-home diagnostic is required to confirm and quote the repair. Have the model and serial number handy when you call.
Yes. Every repair is covered by our 1-year parts warranty and 3-year labor warranty. Defective parts are replaced free within the first year, and our labor is guaranteed for three full years on the specific repair performed.
Same-day and next-day service is available in Weston subject to technician routing and parts. Refrigerator no-cooling and washer leak calls are prioritized. Call as early in the day as possible to improve same-day availability.
We service all of Weston including Upper Weston, Georgetown, Lower Weston and surrounding areas. If you’re near a landmark like Devil’s Den Preserve, we’re familiar with the routing.
Call now for same-day or next-day service in Weston, CT.