In-home Samsung repair for refrigerators, washers, dryers, dishwashers, ranges, and microwaves across New Rochelle and Westchester County. Diagnostic first, transparent pricing, same-day availability.
Family Touch Repairs & Diagnostics is a family-owned appliance repair company serving New Rochelle, NY and surrounding Westchester County communities. We repair Samsung refrigerators, washers, dryers, dishwashers, ranges, and microwaves in the home — same-day and next-day appointments available. Every visit begins with a diagnostic so you know the exact issue and the exact cost before any work starts.
Samsung came to New Rochelle in volume — appliance packages in the downtown rental towers, French-door refrigerators across the city’s two-families and condos, laundry pairs from Sun Haven to the West End. We service all of it in 10801, 10804, and 10805, and we’re often the second call after a shop that won’t touch the brand. Samsung at volume is predictable; we have the volume and the parts.
The French-door ice maker leads every Samsung file: compartments ice over, augers jam, production dies — a pattern with class-action history and a proven remedy using redesigned parts plus full defrost and reseal. The rest of the list holds steady: dryer heating elements, washer drain pumps and suspension, range touch-panels, twin-cooling sensors. Documented failures, established fixes, fair pricing.
Samsung French door ice makers are known to frost over when the duct seal weakens. Repair typically requires replacing the ice maker assembly and reseating the air duct.
These codes point to drainage or water supply issues. Most often a clogged pump filter, kinked drain hose, or failing pressure switch.
Almost always a restricted dryer vent or a failing moisture sensor. Vent cleaning plus sensor calibration usually resolves it.
Samsung dishwashers use a leak sensor in the base pan. Leaks from the door seal, pump housing, or inlet fitting will trip this code.
We cover North End, Beechmont, Wykagyl, Huguenot Park, Rochelle Heights, Residence Park and neighboring communities. ZIP codes: 10801, 10804, 10805.
Yes — redesigned parts plus a complete defrost and reseal of the compartment, not just chipping out the ice. Done right, it holds. We run this repair across New Rochelle weekly.
Efficient and routine — we service multiple units per visit, coordinate with tenants, and document each apartment separately for management. One call, 10801-10805.
Same-day and next-day service is available in New Rochelle subject to technician routing and parts. Refrigerator no-cooling and washer leak calls are prioritized. Call as early in the day as possible to improve same-day availability.
Yes. We service Samsung refrigerators, washers, dryers, dishwashers, ranges, and microwaves across New Rochelle and the surrounding Westchester County area. Our technicians carry the diagnostic equipment and common replacement parts that Samsung appliances require.
Every quote is given in person at your home — never over the phone. A factory-trained technician arrives, opens the appliance, diagnoses the failure, and writes a flat quote you can review on the spot. You decide whether to move forward, and the price you see is the price you pay.
We service current and legacy Samsung platforms including RF28, RF23, WF45, DVE45 series and their variants. If you have the model number handy when you call, we can bring the right common parts on the first visit.
Yes. Every repair is covered by our 1-year parts warranty and 3-year labor warranty. Defective parts are replaced free within the first year, and our labor is guaranteed for three full years on the specific repair performed.
We service all of New Rochelle including Residence Park, Rochelle Heights, North End and surrounding areas. If you’re near a landmark like New Rochelle Metro-North, we’re familiar with the routing.
Call now for same-day or next-day service in New Rochelle, NY.