In-home Viking repair for pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation across Mount Pleasant and Westchester County. Diagnostic first, transparent pricing, same-day availability.
Family Touch Repairs & Diagnostics is a family-owned appliance repair company serving Mount Pleasant, NY and surrounding Westchester County communities. We repair Viking pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation in the home — same-day and next-day appointments available. Every visit begins with a diagnostic so you know the exact issue and the exact cost before any work starts.
Mount Pleasant homeowners call us because a Viking appliance has stopped working the way it should. Whether you’re near Westchester Community College or tucked into Valhalla, we route technicians across ZIP codes 10532, 10594, 10595 daily. Mount Pleasant’s housing stock — mid-century ranches and splits, plus estate homes near Pocantico — means we see a wide variety of installations and kitchen layouts. One thing we’ve learned servicing Mount Pleasant: Kensico watershed pressure swings on older PRVs cause dishwasher and washer inlet valves to buzz and fail early.
Viking Range introduced the first commercial-style range for home use in 1987 and remains a staple in premium American kitchens. Viking is now part of the Middleby family of brands. Viking’s strengths for the homeowner are pro-style ranges, commercial-grade ventilation, and built-in refrigeration. That said, every brand has its common failure points, and Viking is no exception.
Worn burner gas valve, clogged orifice, or failing spark module. Disassembly and cleaning diagnoses all three.
Door hinges can warp under self-clean temperatures. Replacement is a precise job to maintain the factory seal.
Failed evaporator fan, clogged condenser, or damper assembly. Diagnostic sequence isolates the root cause.
Motor bearings wear and blower wheels collect grease. Motor replacement and blower cleaning restore rated CFM.
We cover Hawthorne, Thornwood, Valhalla, Pocantico Hills and neighboring communities. ZIP codes: 10532, 10594, 10595, 10570.
Every visit begins with a flat diagnostic fee. Once we identify the issue, we quote the repair cost before any work begins, so you know the total before we proceed. Pricing varies by part and labor scope — call (914) 552-9700 for a current estimate.
We perform all Viking repairs in your home. There’s no need to disconnect, move, or transport the appliance. Our technicians bring the parts and tools to complete most repairs in a single visit.
We service all of Mount Pleasant including Pocantico Hills, Thornwood, Hawthorne and surrounding areas. If you’re near a landmark like Rockefeller State Park Preserve, we’re familiar with the routing.
Yes. We service Viking pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation across Mount Pleasant and the surrounding Westchester County area. Our technicians carry the diagnostic equipment and common replacement parts that Viking appliances require.
Yes. Every repair is covered by our 1-year parts warranty and 3-year labor warranty. Defective parts are replaced free within the first year, and our labor is guaranteed for three full years on the specific repair performed.
Same-day and next-day service is available in Mount Pleasant subject to technician routing and parts. Refrigerator no-cooling and washer leak calls are prioritized. Call as early in the day as possible to improve same-day availability.
Call now for same-day or next-day service in Mount Pleasant, NY.