In-home Viking repair for pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation across Old Greenwich and Fairfield County. Diagnostic first, transparent pricing, same-day availability.
Family Touch Repairs & Diagnostics is a family-owned appliance repair company serving Old Greenwich, CT and surrounding Fairfield County communities. We repair Viking pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation in the home — same-day and next-day appointments available. Every visit begins with a diagnostic so you know the exact issue and the exact cost before any work starts.
Viking pro-style ranges and built-in refrigeration are common in Old Greenwich’s waterfront estates and coastal colonials, many installed 15-plus years ago. The repairs we’re called for most are range igniters and oven temperature problems, plus door-gasket and sealed-system issues on older built-ins — and accelerated salt-air wear near the Sound. We route Viking technicians across 06870 — Sound Beach, Lucas Point, Shore Acres, Binney Park and the Old Greenwich waterfront.
Viking introduced the first commercial-style range for the home in 1987 and is now part of the Middleby family. In Old Greenwich we service its pro-style gas and dual-fuel ranges, ventilation and built-in refrigeration. Common faults are spark igniters that won’t light, oven thermostat and temperature drift, convection-fan and element failures, and on older built-in refrigerators, door gaskets and sealed-system service. Knowing the platform tells us which parts to carry.
Worn burner gas valve, clogged orifice, or failing spark module. Disassembly and cleaning diagnoses all three.
Door hinges can warp under self-clean temperatures. Replacement is a precise job to maintain the factory seal.
Failed evaporator fan, clogged condenser, or damper assembly. Diagnostic sequence isolates the root cause.
Motor bearings wear and blower wheels collect grease. Motor replacement and blower cleaning restore rated CFM.
We cover Sound Beach, Lucas Point, Shore Acres and neighboring communities. ZIP codes: 06870.
Yes — older Viking ranges are common here. Most calls are igniters, thermostats or oven elements, all repairable; we identify the platform first so we bring the right parts.
We do. On older built-ins the usual issues are door gaskets and sealed-system or cooling faults, which we diagnose in person before quoting.
Yes. We service Viking pro-style ranges, cooktops, ovens, refrigerators, dishwashers, and ventilation across Old Greenwich and the surrounding Fairfield County area. Our technicians carry the diagnostic equipment and common replacement parts that Viking appliances require.
Same-day and next-day service is available in Old Greenwich subject to technician routing and parts. Refrigerator no-cooling and washer leak calls are prioritized. Call as early in the day as possible to improve same-day availability.
We perform all Viking repairs in your home. There’s no need to disconnect, move, or transport the appliance. Our technicians bring the parts and tools to complete most repairs in a single visit.
Yes. Every repair is covered by our 1-year parts warranty and 3-year labor warranty. Defective parts are replaced free within the first year, and our labor is guaranteed for three full years on the specific repair performed.
We service current and legacy Viking platforms including VGR, VGCC, VDSC, VDSC series and their variants. If you have the model number handy when you call, we can bring the right common parts on the first visit.
We service all of Old Greenwich including Sound Beach, Shore Acres, Lucas Point and surrounding areas. If you’re near a landmark like Binney Park, we’re familiar with the routing.
Call now for same-day or next-day service in Old Greenwich, CT.