Ice makers that won't make ice, dispense slow, leak, freeze up or run all day without filling the bin — fixed on built-in, refrigerator-mounted and standalone undercounter units.
Quick Answer
We service refrigerator-mounted modules, built-in undercounter ice makers (Sub-Zero, Scotsman, U-Line, Hoshizaki, Marvel) and commercial-grade residential units. Same-day service is available across Westchester, Fairfield, Rockland and NYC, and every quote is given in person at your home — never over the phone.
Common Failures We Repair
Ice maker not making ice
Failed water inlet valve, frozen fill tube, bad ice maker module, or low water pressure to the unit. We test inlet valve voltage and pressure, thaw the fill line, and replace the module if optics or harvest motor have failed.
Standalone unit dispensing slow / soft ice
Bad water filter, low refrigerant, or failed condenser fan. We swap the filter, test temperature, and pressure-test the sealed system if needed.
Ice cubes are hollow or partial
Water-fill volume too low — usually a partly clogged inlet valve or kinked supply line. Quick fix.
Standalone unit running but not freezing
Sealed-system refrigerant issue, bad start relay, or condenser fan failure. Sealed-system repair requires refrigerant recovery and recharge — fully scheduled across two visits.
Ice bin / auger jammed
Frozen-together ice cubes from a long pause. We clear the bin, test the auger motor, and check the dispenser switch.
Water pooling under standalone unit
Clogged condensate drain, bad pump, or cracked drain line. We clear and replace as needed.
Pricing & Quotes
All quotes are given in person, at your home.
We don’t guess pricing over the phone. A factory-trained technician arrives, opens the unit, and writes a written quote in your home before any repair begins. You decide whether to move forward — no pressure, no surprises.
Brands We Specialize In
Factory-trained technicians, OEM parts on the truck. See all brands we service →
Where We Service
We dispatch from depots in Westchester, Fairfield and NYC and cover all of Rockland County. Pick your county for local response times and pricing.
Frequently Asked Questions
Why isn't my fridge ice maker working?
9 times out of 10 it's the water inlet valve, a frozen fill tube, or a worn ice maker module. We diagnose all three on the first visit and quote in writing in your home.
Do you fix Scotsman and U-Line ice makers?
Yes — Scotsman, U-Line, Hoshizaki, Sub-Zero, Marvel and Whirlpool ice makers are all supported with OEM parts. Every quote is given in person at your home after our technician has diagnosed the actual failure — never over the phone. The price you see in writing is the price you pay.
How often should I replace the water filter?
Every 6 months — every 3 months if you have hard water. We can swap the filter as part of any service call. Every quote is given in person at your home after our technician has diagnosed the actual failure — never over the phone. The price you see in writing is the price you pay.
Why is my ice cloudy or smelly?
Old water filter, hard-water mineral build-up, or biofilm in the supply line. We descale, replace the filter, and the ice clears up in 24 hours. Every quote is given in person at your home after our technician has diagnosed the actual failure — never over the phone. The price you see in writing is the price you pay.
Standalone ice maker won't freeze. Is it the compressor?
It can be — but more often it's a condenser fan, low refrigerant, or a bad start relay. We test in that order. Every quote is given in person at your home after our technician has diagnosed the actual failure — never over the phone. The price you see in writing is the price you pay.
