Same-Day Appliance Repair across Westchester, Rockland and Fairfield
Same-Day Appliance Repair across Westchester, Rockland and Fairfield
This Privacy Policy describes how Family Touch Repairs & Diagnostics, LLC (“we,” “us,” or “our”) may access, collect, store, use, and/or share (“process”) your personal information when you use our services (the “Services”), including when you:
If you have questions or concerns, please contact us at admin@familytouchrepairs.com.
By using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
This summary highlights key points. You can read full details in the sections below.
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our Services, when you contact us, or when you otherwise interact with our Services.
Personal Information Provided by You
The personal information we collect depends on the context of your interactions and may include:
Sensitive Information
We do not process sensitive information.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We may process your personal information for reasons that include:
In short: We may share information in limited situations described below.
We may need to share your personal information in the following situation:
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, if your personal information has been stored in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational measures designed to protect the security of personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our safeguards.
Transmission of personal information to and from our Services is at your own risk. Please access the Services within a secure environment.
In short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit, or market to children under 18, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of a minor and consent to their use of the Services.
If we learn that personal information from users under 18 has been collected, we will take reasonable measures to promptly delete such data. If you believe we may have collected information from a child under 18, please contact us at admin@familytouchrepairs.com.
In short: Depending on where you live, you may have certain rights regarding your personal information.
If we rely on your consent to process personal information (which may be express and/or implied depending on applicable law), you have the right to withdraw your consent at any time by contacting us using the details in Section 11.
Please note: Withdrawing consent does not affect the lawfulness of processing before withdrawal, and where permitted by law, it does not affect processing conducted on lawful grounds other than consent.
If you have questions or comments about your privacy rights, email us at admin@familytouchrepairs.com.
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal a preference not to have data about your online browsing activities monitored and collected. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in an updated version of this Privacy Policy.
California law requires disclosures about DNT signals. Because there is not currently an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
In short: If you are a resident of certain US states (including Connecticut), you may have rights to request access to and receive details about the personal information we maintain about you and how we process it, correct inaccuracies, obtain a copy of, or delete your personal information, and/or withdraw your consent in certain circumstances. These rights may be limited by applicable law.
The table below lists categories of personal information and provides illustrative examples. It does not necessarily reflect all information we collect from you. For a full description, see Section 1.
| Category | Examples | Collected in past 12 months |
|---|---|---|
| A. Identifiers | Contact details such as name, address, phone number, email address | NO |
| B. Protected classification characteristics | Gender, age, date of birth, race and ethnicity, national origin, marital status | NO |
| C. Commercial information | Transaction information, purchase history, financial details, payment information | NO |
| D. Biometric information | Fingerprints and voiceprints | NO |
| E. Internet or other similar network activity | Browsing history, search history, online behavior, interactions with websites/apps/ads | NO |
| F. Geolocation data | Device location | NO |
| G. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with business activities | NO |
| H. Professional or employment-related information | Job title, work history, professional qualifications (e.g., if applying for a job) | NO |
| I. Education information | Student records and directory information | NO |
| J. Inferences | Inferences drawn from other data to create a profile or summary | NO |
| K. Sensitive personal information | Special or sensitive categories under certain laws | NO |
We may also collect other personal information outside these categories when you interact with us in the context of:
Learn more about how we process personal information in Section 2 and how we share personal information in Section 3.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding 12 months. We will not sell or share personal information in the future belonging to website visitors, users, or other consumers.
You may have rights under certain US state data protection laws. These rights may include:
To exercise these rights, contact us at admin@familytouchrepairs.com or see Section 12.
We will honor opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.
Under certain state laws, you may designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent if they do not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Upon receiving your request, we may need to verify your identity. We will use information provided in your request only to verify your identity or authority. If we cannot verify your identity with information we already maintain, we may request additional information for verification and security purposes.
Under certain state laws, if we decline to take action regarding your request, you may appeal our decision by emailing admin@familytouchrepairs.com. We will respond in writing with our decision and the reasons for it. If your appeal is denied, you may submit a complaint to your state attorney general.
In short: Yes, we may update this Privacy Policy as necessary to stay compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this page. If we make material changes, we may notify you by prominently posting a notice of such changes or by other means as required by law.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
If you have questions or comments about this Privacy Policy, you may contact us:
Family Touch Repairs & Diagnostics, LLC
747 Belden Ave
APT 3J
Norwalk, CT 06850
United States
You may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited by applicable law.
To request to review, update, or delete your personal information, please contact us at admin@familytouchrepairs.com.
For security, we may need to verify your identity before fulfilling certain requests.