Our Service Locations

Family Touch Repairs & Diagnostics covers 93+ cities across Fairfield County CT, Westchester County NY, Rockland County NY, and select New York City boroughs. Pick a county below to see every city we service, or call to talk with a technician.

Fairfield County, Connecticut

Licensed appliance repair across all of Fairfield County — from the Greenwich coastline to the Monroe foothills. Same-day and next-day appointments available for refrigerators, ovens, washers, dryers, dishwashers, wine coolers and more.

24Cities covered
Same-dayService window
14+Brands repaired

See Fairfield County appliance repair hub →

What Our Customers Are Saying

“I can’t say enough good things about Brandon!!! He is responsive, personable and very knowledgeable. He quickly diagnosed the issue with our Bosch refrigerator and gave us sound advice to address its issues.”

— Laura Lyn RollinsBosch refrigerator · Google Review

“Awesome service. Super knowledgeable, friendly and on time! Brandon is the man — highly recommend.”

— Brian G.Google Review

“Brandon is an extremely dedicated appliance repair technician. He did a great job assessing the electrical issue in my oven and was dedicated to finishing the job thoroughly. He worked with my work schedule to complete the job!”

— T. S.Oven · Google Review

Westchester County, New York

Full-service appliance repair across 41 Westchester cities and hamlets — from Yonkers and White Plains to Chappaqua, Rye, Scarsdale, and Tarrytown. Technicians dispatched from depots in Yonkers and White Plains for tight same-day windows.

41Cities covered
Same-dayService window
3 yearsLabor warranty

See Westchester County appliance repair hub →

What Our Customers Are Saying

“Extremely responsive and capable. Our dryer was broken and he was responsible and ethical enough to tell me that it would be more cost effective to purchase new. Highly recommended.”

— Michael HandwerkerDryer · Google Review

“Really impressed with the speed of response, coming out to diagnose the issue with our dryer and since the part came in quickly we were able to do the follow up install really quickly. Will be using Family Touch Diagnostics again in the future!”

— Laura AndrewsDryer · Google Review

“Brandon provided exceptional service. He repaired my refrigerator, was knowledgeable, and explained everything clearly. He was also very accommodating with scheduling.”

— Maddy CortesRefrigerator · Google Review

Rockland County, New York

Full-service appliance repair across 28 Rockland cities and hamlets — from Nyack and Pearl River through New City, Suffern, Nanuet, Spring Valley, Monsey, and the Palisades river towns. Same-day routing across the Tappan Zee for calls received before 11 AM.

28Cities covered
Same-dayService window
3 yearsLabor warranty

See Rockland County appliance repair hub →

What Our Customers Are Saying

“Brandon was professional, friendly, and extremely patient. He went out of his way to explain step-by-step what he was doing so that we could do a similar replacement in the future. I highly recommend him.”

— ReginaGoogle Review

“Awesome service. Super knowledgeable, friendly and on time! Brandon is the man — highly recommend.”

— Brian G.Google Review

“Really impressed with the speed of response, coming out to diagnose the issue with our dryer and since the part came in quickly we were able to do the follow up install really quickly. Will be using Family Touch Diagnostics again in the future!”

— Laura AndrewsDryer · Google Review

New York City

NYC service is rolling out across the five boroughs. While borough-specific pages are being built, our team is already taking calls for limited NYC appointments — call to check current availability in your neighborhood.

5Boroughs planned
Q2 2026Launch window
WaitlistNow open

☎ Call for NYC availability

Coming Soon

Borough Pages In Development

Dedicated borough landing pages are under construction. Each will include local response times, on-call technicians, and the same full-brand coverage available in Westchester and Fairfield.

  • Manhattan
  • Brooklyn
  • Queens
  • The Bronx
  • Staten Island

☎ Call (914) 552-9700 for NYC service

What Our Customers Are Saying

“Brandon was professional, friendly, and extremely patient. He went out of his way to explain step-by-step what he was doing so that we could do a similar replacement in the future. I highly recommend him.”

— ReginaGoogle Review

“I was skeptical at first. The professionalism — how he cleaned my kid’s A/C — so happy at an affordable rate too. I will be using his services again soon! Thanks so much Brandon.”

— FashionistaA/C unit · Google Review

☎ Prefer to call? (914) 552-9700 · Tap to connect